Help Center

Tap “Add to cart” on any product, open the cart and go to checkout. Enter your name, mobile number and address and confirm. You do not need an account.

Yes. Every product is 100% authentic, sourced directly from brands and authorised distributors, and arrives sealed with its batch number and expiry date. We never sell fakes or expired stock.

Cash on delivery, bKash, Nagad and Visa / Mastercard. For cash on delivery you pay the delivery person when the parcel arrives.

Yes. With cash on delivery you can open the parcel in front of the delivery person, check the seal and expiry date and then pay.

Inside Dhaka 24–48 hours, outside Dhaka 2–4 days by courier. You get an SMS with the tracking details when your order ships.

Delivery costs ৳100 anywhere in Bangladesh. Orders of ৳2,000 or more ship free.

Yes — within 7 days of delivery if the product is unopened and sealed. Wrong, damaged or leaking products are replaced free of charge.

The batch number and expiry (EXP) or period-after-opening (PAO) symbol are printed on every box or bottle. We only ship stock with at least 12 months left.

Every product page lists the skin types it suits under “Skin type”. Not sure? Send us a WhatsApp message and our beauty advisors will suggest a routine.

Yes. Apply a small amount behind the ear or on the inner arm for 24 hours before using a new product on your face, especially actives like retinol and vitamin C.